I’m picking this out not because I think it is anything particularly egregious, but because I think it is a good illustration of the problem with the vanguard approach: a significant number of people, me included, cannot actually do video calls, and find text-based messaging to be significantly more accessible. We do not derive comfort or safety from video calls, it just makes an environment inaccessible to us.
Trying to address the situation with ‘a bit of face time’ is something that seems to serve the purpose of ‘comforting people’, rather than the purpose of ‘resolving the actual root cause of people’s safety concerns’, and it would be a likely explanation for why people did not consider this helpful for allowing them to participate.