After doing Office Hours for a while, I’ve come to believe it is an effective way to help newcomers get past hurdles of Nix adoption. In contrast with chat or forums, synchronous 1-on-1 discussion quickly resolves XY problems. I’d like to establish a more coordinated mechanism for the community to welcome new users and provide assistance to beginners. This is meant as an alternate way for people to get help in contrast to chat/forums or other asynchronous methods.
I’m hoping to establish a community office hours program: a regular time slot (or slots) where a few mentors will be available in a video/voice call to break out into 1-on-1 sub-discussions to provide assistance with Nix-related problems, whatever they may be. I ran this idea by the mentors Summer of Nix mentors, and they seemed to like it. Of course the real trick with something like this is committing to it regularly.
Myself and any other mentors willing to do so will meet on Fridays 1600-2000 GMT at Jitsi Meet where people could meet and do initial introductions and present any issues they have. As needed, a mentor could break off into some other Jitsi room to directly help out with the issues. A side-effect of all of this is that we get a better idea of the difficulties beginners run into and allow us to improve the initial experience. While there is the potential for abuse and trolling, I’ve found that the 1-on-1 aspect creates a “price of participation” that reduces that problem; though if it becomes an issue we should address it.
Please comment below or DM me somewhere if you’re interested as a mentor or if other times would be better.