General Nix Office Hours

After doing Office Hours for a while, I’ve come to believe it is an effective way to help newcomers get past hurdles of Nix adoption. In contrast with chat or forums, synchronous 1-on-1 discussion quickly resolves XY problems. I’d like to establish a more coordinated mechanism for the community to welcome new users and provide assistance to beginners. This is meant as an alternate way for people to get help in contrast to chat/forums or other asynchronous methods.

I’m hoping to establish a community office hours program: a regular time slot (or slots) where a few mentors will be available in a video/voice call to break out into 1-on-1 sub-discussions to provide assistance with Nix-related problems, whatever they may be. I ran this idea by the mentors Summer of Nix mentors, and they seemed to like it. Of course the real trick with something like this is committing to it regularly.

Myself and any other mentors willing to do so will meet on Fridays 1600-2000 GMT at Jitsi Meet where people could meet and do initial introductions and present any issues they have. As needed, a mentor could break off into some other Jitsi room to directly help out with the issues. A side-effect of all of this is that we get a better idea of the difficulties beginners run into and allow us to improve the initial experience. While there is the potential for abuse and trolling, I’ve found that the 1-on-1 aspect creates a “price of participation” that reduces that problem; though if it becomes an issue we should address it.

Please comment below or DM me somewhere if you’re interested as a mentor or if other times would be better.

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I’d be willing to mentor, but the current proposed hours are right in the middle of my work day. Of course, it will probably be very difficult to find an ideal timeslot for everyone involved. Maybe we could break the event into multiple different sessions throughout the day or at least start a when2meet to get a better idea of mentors’ availability?

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Absolutely we can do multiple sessions if that is when people have availability. The above time is only a starting point and a consequence of Flox supporting this work and @limeytexan’s and my own availability. If more sessions are supportable from a mentor perspective, that would be wonderful.

Here’s a when2meet: Nix Office Hours - When2meet

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I’ve been helping out beginners as part of Cachix onboarding so I’m happy to help out with Office Hours as well!

I’m in CEST, so the proposed timeslot means 18h-22h for me.

Maybe we could rotate such that every other week it’s the ideal US or ideal EU timeslot?

I’ve added my slots to when2meet.

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Added my availabilities.

Note that the European Commission expressed interest in a nix introduction. Ideally we could do some personalized onboarding for different members if you are interested.

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Hey mate, Is there an alternative time-slot available since those times would be midnight for me in the Australian Eastern Time Zone :sweat_smile:

The “when2meet” link above shows there could be a another time-slot with Domen and/or Raphael at a more convenient time for the other hemisphere. I can’t speak for them or volunteer their time.

(@domenkozar @happysalada: it seems 0630 UTC matches your schedule, feel free to announce or let us know if that will be a thing.)

I put down my availability. I am not available for two weeks coming up in the next month due to a company conference as well as a vacation the week after. But going forward I should be available about the same time most every Friday.